Website terms

Last updated: 3 July 2026

These terms govern use of this website. Before launch, add the operator’s legal details and obtain advice appropriate to the final operating model.

Operator details

This website is operated by [OPERATOR OR COMPANY NAME TO ADD], contactable at [CONTACT DETAILS TO ADD].

Lead-generation service

The website may operate as a lead-generation platform. It collects customer enquiries and may introduce customers to independent plumbing service providers. Unless expressly confirmed otherwise in writing, the website operator is not the plumbing contractor and does not employ, control or supervise independent providers.

No guarantee of availability

Submitting an enquiry does not guarantee that a provider will accept the work, attend within a particular time or offer a specific price. Emergency and 24-hour availability vary by provider.

Choosing a provider

Customers should confirm a provider’s identity, qualifications, registrations, insurance, pricing, scope and terms before instructing work. Gas work must be performed by a suitably qualified Gas Safe registered engineer.

Quotes and contracts

Any quote, appointment or contract for plumbing work is between the customer and the independent provider unless clearly stated otherwise. The provider is responsible for its work, charges, warranties and legal obligations.

Website information

Content is general information, not technical or safety advice for a specific situation. Although reasonable care is taken, the website may contain errors or become outdated. In an immediate danger, contact the appropriate emergency service or utility.

Acceptable use and liability

Do not misuse the website, submit unlawful material, interfere with security or impersonate another person. Nothing in these terms excludes liability that cannot legally be excluded. Subject to that, liability is limited to the extent permitted by law.

Governing law

These terms are governed by the laws of England and Wales, with disputes subject to the courts having applicable jurisdiction.